Apple TV and Altice App I setup my Apple TV with the Altice App. Originally I could play live TV through the Altice App but now when I click on a channel, the screen goes blank with no sound. I can only watch shows that have already started or are recorded. To do this open the app store on your device, search for HBO Max, and see if there's an update available. If there's an app update, download it and try streaming again. Roku: On your Roku, highlight the HBO Max channel and press the Star button (*). Choose Check for updates to download any app updates, then try streaming again. As first spotted by Tom’s Guide, if you try to watch something in the HBO Max app on your iPhone or iPad with AirPods connected, the app will display a bizarre overlay on the video that says, “Streaming video to another display.”. Essentially, it seems like the HBO Max thinks playing audio to AirPods constitutes. Delete the HBO Max app from your iOS device. To find out how, go to Apple's Delete an app article. Open the App Store and install the HBO Max app. Open HBO Max and try signing in again. If you still can't sign in, try the next solution. This ensures that you have access to the App Store where you can search for and download the HBO Max app. Here’s how to sign in: Turn on your Apple TV and navigate to the home screen. Using your Apple TV remote, go to the “Settings” app and select “Users and Accounts”. Click on “Add New User” and choose “Login with Apple ID”. . First, make sure your HBO Max app and Samsung TV are up-to-date. HBO Max app: On your Samsung TV, open the Smart Hub and select Apps > the Settings icon (upper-right corner) > Updates. Samsung TV: On your Samsung TV remote, press the Menu button, then select Settings > Software Update > Update Now. Once the update is completed, navigate to the Overall, the new HBO Max app for Apple TV feels more on par with Netflix when it comes to loading times and navigation. Also: my favorite part about the HBO Max app is still here. Method 1: Check to make sure Apple TV servers are operational. When Apple TV is not loading, most issues will usually be with your network or playback device. Before you go into the other fixes listed below, it is worthwhile to check that there are no issues or outages with the Apple TV platform. This is also a helpful tool to try when Apple TV Method 4: Restart your Streaming Device. To access the HBO Max app, you will be using a streaming device to access the app. The universal recommendation for these devices and the first step in eliminating the HBO Max app buffering issues is to perform a power cycle of these systems. To perform a power cycle of the devices, unplug them for 60 With that being said, HBO Max users come across several bugs and issues on a frequent basis. Recently, many have reported that Insecure season 5 episode 3 is not playing. HBO Max app not working on Android TV. And now, a section of users is reporting (1, 2, 3) an issue where the HBO Max app isn’t loading or showing a black screen on Android

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